Call from your CRM. Kasar files, transcribes and follows up.
Kasar Phone calls from the browser, with your own number. It chains your calls in a session, recognises answering machines and drops your message, then files each call on the record: outcome, duration, recording, transcript and summary. The follow-up waits for you as a task to approve. Already on Aircall? Kasar plugs into it.
From the call to the follow-up, without leaving the record
The phone lives in the CRM: it knows who you are calling, it writes down what happened and it prepares what comes next.
One click on the number and you are live
On a record, in a list or from the keypad, a number is one click away, with your computer microphone and headset. The person you call sees your own number, verified once with a call and a code.
- The keypad searches numbers and contact names at once
- Your own number as caller ID, or a Kasar number to receive calls
- Automatic local number: the country you call picks the number shown
- The call widget follows you around the CRM, hanging up stays one click away
- Works with one thumb on a phone
On Claire Besson's record, the Call menu offers her two numbers. One click starts the call, and the call widget appears at the bottom with the duration and the hang up button.
One list, one click: the next record rings
Tick records in a view or a list and start a session. Each outcome is prefilled, and “Save & next” moves on to the next record. In Auto mode, no answers, busy lines and voicemails roll on by themselves; a real conversation waits for you.
- Up to two hundred records per session, five sessions open
- Each record is read again right before its call, edited numbers included
- The record opens when the call starts, if you want it to
- “Call back no answers” puts those who did not pick up back in the queue
Two records from the list are not in the queue: one do-not-call flag, one time zone outside calling hours.
Call queue “June follow-ups”, twelve records, two already called. The panel dials on its own and logs each outcome on the matching record:
- Marc Aubert: no answer, 0:14, logged on his record.
- Hugo Vermeersch: connected, 3:12, logged on his record.
- Amina Cherif: busy, 0:08, logged on her record.
The next call dials by itself, three seconds after the previous one is logged. Nobody redials a number.
The answering machine is recognised, your message is dropped
Kasar tells a voicemail greeting from a person, with settings tuned for French greetings: a company greeting stays a human. Record your message once, then let it play on its own at the end of the greeting, or the moment you click “Leave a message and hang up”.
- The “Voicemail” outcome is set on its own, apart from a real conversation
- Automatic drop on or off, right from the keypad
- One drop per call, even if you click on the beep
- Your message is recorded through a call from Kasar, sixty seconds at most
During a call to Pierre Marchand, Kasar recognises a voicemail greeting and shows Answering machine detected. At the end of the greeting, your recorded message plays, then the call ends and the Voicemail outcome is set on its own.
Every call lands on the right record
Outbound, inbound or missed, each call is logged with no typing: direction, outcome, duration, number and team member. It is filed on every record that holds the number, whether it is written +33, 06 or 0033.
- Outcomes: Connected, Voicemail, No answer, Busy, Failed
- A declined call stays “No answer”, never “Connected”
- A missed call is logged, even when the caller hangs up while it rings
- Your outcome always wins over the detection
On the Northgate company record, every call from the team is filed with its outcome and duration. A missed call arrives at the top and creates the call-back task.
Transcribed, summarised, and the follow-up is ready
A recorded call is transcribed voice by voice, then summarised in the workspace language. Commitments made during the conversation become suggested tasks that you approve. A private call keeps its duration and outcome and captures nothing.
- Audio player and searchable transcript on the record
- A summary with a short title, readable by Leo and by your AI assistant
- Automations on “Missed call” and “Call ended”
- “Record” or “Private” toggle, call by call
Élodie Mercier
Head of Operations · Juridia
+33 6 12 34 56 78
03:12 / 08:47
Élodie We reviewed the proposal with the committee yesterday.
Marceau Is anything still missing for you to decide?
Élodie The exit and data portability commitments, mainly.
Guardrails, set once by the admin
Team rules apply to every session, before the number rings.
- 01
A calling window
Sessions skip records outside the chosen hours, in the local time of the person called.
- 02
A do-not-call list
A “Do not call” field takes the record out of every session in the team.
- 03
A rest delay
A number called recently waits its turn before it comes back into a queue.
- 04
Recordings under control
A reminder read to the rep before a recorded call, and an adjustable retention period, seven days at least.
Your phone system, or ours
Kasar Phone needs no telecom subscription. Your team already has a tool? Its calls land on the same records, with the same log.
Kasar PhoneCalls from the browser, minutes paid in credits.
AircallYour Aircall numbers and queues, each call logged on the record.
RingoverComing soonToday: Kasar Phone or Aircall.
Minutes are paid in credits
Kasar Phone is included from the Pro plan. Minutes are drawn from the plan credits, transcription included; a call with no conversation costs nothing. Auto mode sessions are included in the Max plan.
See pricingCall rates
- Call minute, local zone
- 6
- Call minute, European mobile
- 10
- Call minute, international
- 15
- Answering machine detection, per answered outbound call
- 1
The local zone covers North America, Western European landlines and UK mobiles. Transcription is part of the call minute, never drawn twice.
Keep reading
- Kasar Phone, step by stepTurn on the line, verify your number, receive calls.
- Aircall and KasarKeep Aircall and log every call on the record.
- SequencesEmail, LinkedIn and WhatsApp in one sequence.
- AutomationsA missed call creates the call-back task.
- The AI CRMWhat Kasar does with every conversation.
- PricingPlans and credit rates.
Frequently asked questions
No. Kasar Phone is included from the Pro plan and its minutes are paid in credits. The rate depends on the country called and the number shown; the rates are on the Pricing page.
Yes. You verify your number once: Kasar calls you and you type a six-digit code. With several verified numbers, the automatic local number picks the one from the country you call.
The detection listens to the start of the call and tells a voicemail greeting from a person. Its settings are tuned for French greetings, longer than American ones. When in doubt, the call stays a conversation: your message is never played to a person.
With automatic drop on, it plays at the end of the greeting, after the beep, and the call ends by itself. With it off, you stay in control: the “Leave a message and hang up” button plays it the moment you click.
Yes, on a Kasar number assigned to one or more members: it rings in their browser. These numbers are provided by the Kasar team. A missed call is logged and can create the call-back task.
Kasar plays no notice: tell the person at the start of the call. An admin can turn on a reminder read to the rep before each recorded call. A call switched to “Private” is neither recorded nor transcribed.
Yes. The keypad, the sessions and the call log work with one thumb, and opening the record automatically is off by default on mobile to keep the call in view.
See what it looks like on your own data
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